Shipping & Delivery Policy

Shipping & Delivery Policy – Roserine

At Roserine, we aim to deliver your fragrances safely and quickly.

1. Order Processing

  1. Orders are typically processed within 1–2 business days after payment confirmation.
  2. Orders placed on weekends or holidays may be processed the next working day.

2. Delivery Time

Estimated delivery timelines:

  1. Metro Cities: 3–5 business days
  2. Other Locations: 4–7 business days

Delivery times may vary depending on location and courier service availability.

3. Shipping Charges

Shipping charges will be calculated at checkout.

From time to time, Roserine may offer free shipping promotions on select orders.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

5. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  1. Weather conditions
  2. Courier delays
  3. Public holidays or unforeseen circumstances

Roserine is not responsible for delays caused by third-party shipping partners.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.
Roserine is not liable for delivery issues caused by incorrect addresses.